|
HARVARD GAZETTE ARCHIVES
National Depression Screening Program Has Harvard Roots
Anonymous telephone-based service aims to get clinical
depression sufferers into treatment
By Alvin Powell
Contributing Writer
A Harvard faculty member's fight to educate the public
about depression has grown into a national crusade that reaches tens
of thousands each year.
This year, that crusade has returned to Harvard to help Harvard
faculty, staff, their family members, and retirees determine whether
they are suffering from clinical depression.
Clinical depression is an illness marked by sadness, feelings of
worthlessness, changes in weight, appetite, and sleep patterns, and
sometimes even thoughts of death.
Associate Clinical Professor of Psychiatry Douglas Jacobs, founder
of the National Mental Illness Screening Project, said that as many as
10 percent of any workforce suffer from depression at any one time.
That results in a loss of productivity, increased use of sick time, and
days out of work.
Depression not only affects a person's work life, it can also
affect relationships with friends and family members.
The good news is that clinical depression is treatable with
counseling and medication. Treatment can be successful within a few
months.
That's why Jacobs founded the National Mental Illness
Screening Project and why the Project has made its depression
screening program available to employers across the country,
including Harvard.
"The simple message is depression is an illness with signs
and symptoms. The earlier one gets treatment, the greater the
chances are of a positive response," Jacobs said.
One of the main difficulties in treating depression is getting
depressed people in for treatment. Even with recent research
showing that clinical depression is an illness, people still feel
pressure to "pull themselves up by their bootstraps,"
"snap out of it," or "get over it," Jacobs said.
There is also the difficulty of distinguishing clinical depression
from being a bit down because of negative events in life.
"Everybody gets the blues; that's a normal part of
life," said Joelle Reizes, the National Mental Illness Screening
Project's assistant director. "But the blues are transitory.
You talk to a good friend and they go away. Clinical depression stays
around two weeks or more and, if untreated, can stay around a long
time."
Anonymous Screening
The screening program, available to Harvard faculty, staff, their
families, and retirees through March, has been designed for people
who may be suffering from clinical depression.
The program is accessed through a toll-free telephone number,
which can be reached 24 hours per day. A recorded voice asks
questions and the responses are tallied by a computer. The screening
program asks no identifying questions and provides a telephone
number for referral services to those needing further help.
"It's nonthreatening, it's completely
anonymous," Reizes said. "If you want to call at 2 a.m.
from a touch-tone pay phone, it'll work."
The screening program asks callers about how they've felt
recently in order to determine whether they're suffering from
symptoms of clinical depression.
Based on the caller's answers --entered via the phone's
touch-tone keypad --the screening program indicates whether they
may be suffering from clinical depression and, if so, whether it may
be mild, moderate, or severe. At Harvard, the program also will refer
possible depression sufferers to the Faculty and Staff Assistance
Program's 495-HELP number for treatment referral. Other
workplaces provide their own contact number.
"The survey is proven to be successful at reaching
employees suffering undiagnosed and untreated depression, and
encouraging them to seek help," said Carol Steinman, manager
of the University's Faculty and Staff Assistance Program.
"It allows people to privately seek out answers to their own
concerns about feeling down. This gives them a chance to see if
they're having more than just a bad week and, if they are, to
get them help."
Harvard Roots
The screening project grew out of Jacobs' efforts in the late
1980s to educate the public about depression. With research showing
depression as underdiagnosed and undertreated in the United States,
Jacobs was looking for a way to get the message out to potentially
millions of silent sufferers.
Jacobs collaborated with the American Psychiatric Association and
Harvard-affiliated McLean Hospital in 1991 to found the first
National Depression Screening Day, a community-based program that
provides in-person face-to-face screening and referral.
After that endeavor proved successful, he founded the National
Mental Illness Screening Project in 1992, and established similar
screening programs for other illnesses.
The telephone screening program grew out of the face-to-face
depression screenings the organization was conducting in the
community. When the in-person screenings were attempted in the
workplace, few workers showed up, kept away by fear of
repercussions from co-workers and superiors.
"What we find is that face-to-face screening is not effective
in a workplace setting because the need for anonymity is so
high," Reizes said.
So the National Mental Illness Screening Project teamed up with
another organization, the Harvard Telepsychiatry Project, which had
been working on ways of using telecommunications technology to
extend the reach of psychiatrists and psychologists into the
community.
In the early 1990s, the Harvard Telepsychiatry Project had
experimented with video conferencing as a way to provide
counseling and treatment to people in remote areas where counselors
were unavailable, according to John O'Laughlen, administrator
for Harvard Medical School's Department of Psychiatry.
The Telepsychiatry Project found that video conferencing, though
effective, was expensive, and set about looking at ways to use the
telephone as a low-cost alternative. They approached the National
Mental Illness Screening Project with the idea of using the telephone
to help screen for depression, O'Laughlen said.
"We found that with high-quality, expensive technology, we
could accomplish a lot. We could see the patient well, evaluate their
demeanor, evaluate their mental health. That led us to see what
other kinds of technology we could use that was less
expensive," O'Laughlen said.
The first anonymous telephone screening program was launched
in 1995 as a way to help people determine whether they had
transitory blues or clinical depression.
The program has expanded and today it serves close to 300
companies across the country. Through those companies, the program
is available to 3.5 million people, mostly employees and their family
members.
This year, the National Mental Illness Screening Project is
expanding the program again and has introduced a similar
anonymous screening program for alcohol problems.
Faculty and Staff Assistance
There's no reason to believe clinical depression is more or
less prevalent at Harvard than elsewhere, Jacobs said. The
depression screening is available to Harvard faculty, staff, their
family members, and retirees through the end of March at 1-800-
585-7518.
Those who take the anonymous screening and find they may be
clinically depressed are encouraged to contact the Faculty and Staff
Assistance Program, which will provide referral services.
"Our program sponsored the screening this year as an
excellent opportunity for outreach on one of the services we
regularly provide. We hope people will take advantage of it,"
Steinman said.
|
Feeling down?
Harvard University's Faculty and Staff Assistance Program is
sponsoring a free, anonymous Depression Screening Project for
University faculty, staff, their family members, and retirees. To
access the telephone screening program, call 1-800-585-7518.
|
Copyright
1999 President and Fellows of Harvard College
|